2024 GigCX Report

Download the 2024 GigCX Report - 'Beyond Support'

Get your copy of the exclusive Gig Customer Experience (GigCX®) report now! This years report takes insights for world leading analysts, institutions and of course hundreds of GigCX Experts to cover the evolution of GigCX and the value of human connection 

What you’ll find in the report:

  • New trends in customer experience and challenges of some of the world's biggest brands.
  • Insights from 400+ CX leaders on the factors that make GigCX the next big thing in customer experience.
  • A look at those who make up the GigCX crowd — who they are, and why they gig.
  • A peek at the future of GigCX — predictions from 17 CX leaders about how far GigCX can go, and what the future customer service model looks like.

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