How the evolution of GigCX is impacting the path of customer service

Article |

Share to:

    Each year, we survey Customer Experience (CX) leaders  to identify the top trends in customer service, particularly surrounding gig-based customer service (GigCX). This year we asked 400 CX leaders a series of benchmark and trend based questions to get a snapshot of how CX leaders are viewing GigCX. The survey covers technologies, trends and associated tools and always makes for an interesting read. 

    Here are some of the results:

    Interested in learning more about GigCX? Contact our team of experts today.

    Keep reading...

    Leveraging a global CX talent pool

    Article |
    An image of the The Gherkin building in London, a central location for many of the brands signing up to Limitless.|Roger Beadle and Megan Neale of Limitless picking up our Deloitte Technology Fast 50 trophy. An image of the The Gherkin building in London, a central location for many of the brands signing up to Limitless.|Roger Beadle and Megan Neale of Limitless picking up our Deloitte Technology Fast 50 trophy.

    Major brands flock to AI-powered CrowdService® Platform

    News |

    Summer sales are right around the corner - Is your customer service ready for the spike?

    Article |
    Resources

    This website uses cookies to ensure you get the best experience on our website. Please let us know your preferences.


    Please read our Cookie policy.

    Manage