Resources
Everything you need to know about GigCX and how to access the power of the gig economy to elevate your customer experience.
CX leaders, find the value in human interactions or face irrelevance.
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Roger covers the importance of finding value in human interactions.
GigCX Experts can do anything contact center agents can do (plus, some things they can’t)
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Top 5 insights from our 2022 Gig Customer Experience Report
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Summer sales are right around the corner - Is your customer service ready for the spike?
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Meet Tiffany, GigCX Expert for PlayStation
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Global CX leaders predict the explosive rise of GigCX
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What is true GigCX? (and what it isn’t)
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How gig is transforming CX
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The evolution of GigCX: It’s more than just basic query resolution
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Is GigCX the remedy to contact center hiring challenges?
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Meet Deborah, GigCX Expert for eBay
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Study: 72% of customer service managers plan to add gig talent in the next 2 years
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